More About Hapn’s Maintenance Features

Hapn’s software includes the ability to set up and track maintenance options. This is found in the “Tasks” section, accessed in the main menu of the Hapn web tool or mobile app. When brought to the task page there will be options for upcoming, completed, and future scheduled entries as shown here:

CREATING A TASK

The setup of a new task with this tool is a quick process. The task creator page will ask for a task title, notes on the task, due dates, and more, as shown here:

 

Filling in the details here and then clicking on the “create” button at the end will make a new task entry.

Tasks not completed will be shown on the “Upcoming” page. The tasks are viewable in a list on the page in the order they are due. The tasks can be scheduled for specific dates, or for reaching a set number of hours running, or for getting to a specific odometer reading where applicable. This can help increase the longevity of equipment by ensuring that maintenance is performed on time, which can prevent costly repairs later on.

 

OVERDUE TASKS

When a task is overdue, a notification will be issued to the user stating when the due time is coming up, and when it has passed. Click here for more information on Hapn’s notification system. Another included feature is the ability to set recurring tasks, when creating a task the option to make a routine maintenance item appear at regular intervals without the need to create new task entries. In the task creation, selecting the “Repeats” button in the task creator sets the new task to reappear at set intervals.

These schedules can be seen in the “Task Schedules” page, where tasks will appear and show if they have intervals set up, and what those intervals are. The following picture shows an example of a task with  a set interval, and one without a set interval:

 

The interval shown is based on time periods, but can also be done for specific hour intervals of running equipment. For example, when using a Hapn device that can monitor hours running, the following interval system can be used to make sure every maintenance service is performed at the correct time. These systems can be combined, for example a service performed either every 60 days or every 50 hours of operation may look like this:

When a task is completed, there is a dedicated page to add notes and to specify completion time. This makes information easily available on each maintenance item. For example if a leak is noted when performing a routine service, that information can easily be stored, communicated, and referenced later. This system also makes it simple to keep tabs on equipment services, maximize equipment return, and ensure smooth operation.

/by

More About Hapn’s Boundary System

Read more
/by

More About Hapn’s Notification System

One of the key benefits Hapn’s software offers are robust options for notifications under a wide variety of conditions. Here we will explore how to set up and use Hapn’s notification system. Let’s break down the setup and different types of notifications, delivery methods, and options that can be accessed through Hapn. Users are given complete control over the notifications and delivery. Let’s start by exploring some types of notifications and what triggers them, as well as the settings and user controls.

 

We’ll start with notifications about boundaries on the map. Boundary notifications for entry and exit look like this:

 

The notifications also include speed warnings, which appear like this:

The image displays a speed warning alert from a tracker, specifying the speed and approximate location at the time. This is crucial since the notifications provide a quick and easy-to-read alert that conveys a lot of information.

 

Additionally, Hapn devices powered by batteries will push a notification to state low battery status.

 

Trackers featuring tamper sensors will send warnings when the tamper sensors detect light. There also exists an SOS emergency button on select models, which issues an alert when pressed.

 

NOTIFICATION DELIVERY

Hapn’s notifications can be delivered in multiple ways to suit user preference. Notifications will appear on-screen in Hapn’s web tool, but are also able to be delivered through text, email and mobile app notifications through the Hapn app on Android and iOS. To change settings for Hapn’s notification system from a computer, click on the gear icon at the top right of the webpage. In the following menu, click on the “Alerts and Notifications” tab. A list will be displayed containing every type of notification that the tracking system can issue. For example, shown here is the speeding notification setting. All notification types feature the four checkboxes shown to choose the delivery methods: web, text, email, and mobile application.

Notifications for speeding allow a custom threshold speed to be set which will trigger the alert. Similarly, battery level notifications can be set to trigger at specific battery levels for Hapn models that support the feature. Hapn’s full offering of notification types are the following:

  • Speeding
  • Low battery
  • Boundary entry/exit
  • SOS button usage
  • Movement
  • Charging started/stopped
  • Low external battery
  • Power source connected/disconnected
  • High/low external voltage
  • Ignition on/off
  • Tamper sensor light detection
  • Trip exceeds distance/duration

 

Notifications on mobile through Hapn’s app provide quick access to information when alerts are issued. Here is an example of Hapn’s mobile notifications:

Email notifications from Hapn trackers look like this:

These delivery methods for notifications are fully customizable and can be tailored to each individual user. For example, one user may opt to receive all notifications, where another may choose only to receive boundary exit and entrance alerts.

 

/by
 
PreviousNext